3. Promo Abuse
4. Multiple Accounts
5. Bonuses and/or Promotions
1.1 'Vegas Partner Lounge' refers to all of its casino brands, including: 'Crazy Vegas Casino', 'Crazy Mobile', 'Golden Riviera Casino', ‘Golden Riviera Mobile’, 'River Nile Casino', '777 Dragon Casino', 'Casino UK', 'Casino UK Mobile', 'Casino-Mate', 'Casino-Mate Mobile', 'Maple Casino', 'Maple Mobile Casino.' All terms and conditions contained herein apply to these casinos and you obtain no rights to such term, nor any other terms, graphics, text, concepts or methodologies, by using the Web site and the material contained therein.
1.2 Promotions are valid only to a Player who registers a Real Account at this Casino, which is part of the Vegas Partner Lounge Group of casinos.
1.3 Strictly one Real Account per household is permitted.
1.4 Real Accounts must be registered in a Player's real name. The name of the casino account holder must match the name of the credit card holder. Irregularities between the name of the casino account holder and the name of the credit card holder, on the credit card used to make purchases will invalidate the offer.
1.5 Vegas Partner Lounge Casino Management will be the sole judge of the promotional offer. We reserve the right, exercisable in its sole discretion to discontinue, change or cancel any promotional offer at any time for any reason whatsoever without notice. Any person deviating from the promotional rules may be disqualified.
1.6 Playing at Vegas Partner Lounge Casino's is prohibited to all employees, of the Vegas Partner Lounge and its casinos, including officers or directors, licensees, distributors, wholesalers, affiliates, subsidiaries, advertising, promotion or other agencies, media partners, retailers, service providers , other affiliated companies and members of their immediate families.
1.7 Players must be over the age of Legal Majority i.e. Players must be an adult as the term is legally defined in the Player's jurisdiction. In all circumstances the minimum age for entry is 18, but the actual minimum age is determined by a Player's country's laws.
1.8 Players shall not allow any other person or third party including, without limitation, any minor, to participate in the games.
1.9 Each clause contained in these terms and conditions shall be separate and severable from each of the others. If any clause is found to be void, invalid, or unenforceable for any reason, the remaining rules shall remain of full force and effect. All dates and times stipulated in these terms and conditions are based on Greenwich Mean Time (GMT), unless otherwise stated.
1.10 In the event of any dispute, the decision of casino management will be considered full and final. No correspondence will be entered into.
1.11 Participation in any promotion is subject to acceptance of the casino's General Terms & Conditions.
1.12 Vegas Partner Lounge Terms and Conditions may be published in several international languages for information purposes and ease of access by Players. In the case of any discrepancy between an English and non-English version of these Terms and Conditions, the English version shall always take precedence.
1.13 If, while playing at this casino, a Player wins a sum regarded by the casino management as worthy of publicity, the Player agrees to make him/herself available for any event of such a nature arranged by the casino. At all times, the casino will do its utmost to protect the Player's privacy.
1.14 By accepting any prize or winnings from Vegas Partner Lounge or any of its casino's, the Player consents to the use of his/her name for advertising and promotional purposes without additional compensation except where prohibited by law. While the casino protects all personal data entrusted to us we reserve the right to use the Players first name and first initial of surname (e.g. Mary J) in any casino announcement regarding promotion results.
1.15 If a Player opts to take the advice or opinion of a contact centre agent, this is their prerogative. In the instance that there is contact centre assistance and a dispute arises, management's decision will always prevail.
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Our Bonus System gives Players more control over their account with a Bonus Account Balance and Cash Account Balance. The Player can convert their Bonus casino credits into Cash casino credits once the wagering requirements have been met. This has many advantages including the following:
2.1.1 Players can see which credits are Bonus credits and which are your Cash credits.
2.1.2 Players can keep track of the wagering requirements to know when the Bonus credits become Cash Credits.
2.1.3 Players can keep track of the different wagering requirements on different games to convert the Bonus credits sooner.
2.1.4 Know when and how much you can cash in.
2.2.1 A Player's total account balance consists of a cash account balance and a bonus account balance.
2.2.2 A Player's bonus account cannot be cashed in, but can be used to place wagers.
2.2.3 A Player's Cash Account may only be cashed in once the balance of the Bonus Account is zero and 100 or more bets have been placed since registration.
2.2.4 Bonus amounts credited to a Player's bonus account are subject to:
126.96.36.199 40 times (40X) play-through on standard promotional bonuses.
188.8.131.52 50 times (50X) play-through on welcome bonuses and 100 bets on the Player's first purchase.
184.108.40.206 Wagering requirements may vary on promotional bonuses.
2.2.5 Take note that some games played may contribute a different percentage of the wager - up to 100%, towards the required wagering
220.127.116.11 Slots, Parlor Games count full (100%) to wagering requirements:
18.104.22.168 Table Poker, all Roulettes, Craps, Baccarat, Casino War and Sicbo count 8% to wagering requirements.
22.214.171.124 Video Poker and all Blackjacks, count 2% to wagering requirements.
2.2.6 Note: The Wagering Requirements are subject to the bonus amount and not the deposit amount.
2.2.7 As the required play-through requirements are met, funds are automatically transferred from the Player's bonus account to their cash account.
2.2.8 Play-through is achieved when any real money wager is made. The Player can use either their bonus or their cash account.
2.2.9 For any wagers made, the wager is deducted from the Player's cash account. If here is no cash available, then the wager is deducted from the bonus account. This effectively means that funds in the Player's bonus account are only played if there is no cash balance.
2.2.10 Winnings on wagers made from a Player's cash account are credited directly to their cash account. Winnings on wagers made from a Player's bonus account are credited to their bonus account.
2.2.11 Where crediting a Player's bonus account with winnings would result in the bonus account exceeding the size of the original bonus amount, any excess winnings are credited to the Player's cash account.
2.2.12 Please Note: the "Gamble" Feature on Slots and the "Double" feature on Video Poker, do NOT count towards wagering requirements. Only initial bets count and any double up instruction thereafter is issued to the Cash Account balance.
2.2.13 Should a player not meet wager requirements, the casino is entitled to remove the applicable bonus.
2.3.1 The bonus portion cannot be cashed in, and will be removed from the cash in amount.
2.3.2 A 24 hour pending period will be imposed for all cash-ins.
2.3.3 Should the Player decide to reverse a portion of their cash in during the 24 hour pending period, or requests part of the cash in to be token refunded after the 24 hour pending period, the bonus confiscated will not be credited back to the Players bonus account. The Player forfeits the bonus.
2.3.4 The events mentioned above require the Player to complete wagering requirements. Players must wager the 50x before being allowed to cash-in.
2.3.5 Bonus events that cannot be forfeited are:
126.96.36.199 Initial Deposit Bonuses
188.8.131.52 No Deposit Bonuses
184.108.40.206 VIP Bonus
2.3.6 The above points are subject to the casino management's discretion at all times.
2.3.7 Suspicious cash-ins will be audited.
All bets on any Scratch Card game are final once the Scratch Card has been issued/purchased. No refunds will be issued prior to or after the Scratch Card has been scratched.
The progressives payouts are not regulated by the Lotteries and Gaming Authority of Malta.
3.1 Vegas Partner Lounge Casino management reserves the right to determine whether play has been deemed to be promotion abuse even though there may have been compliance with the above terms and conditions. In addition non-compliance with the above terms and conditions shall be deemed to be promotion abuse. As such in both of these cases, Vegas Partner Lounge Casino management has the right at its sole discretion to take the following action against such abusers:
3.1.1 If identified as a bonus abuser Vegas Partner Lounge reserves the right to deny a Player any download bonus on initial deposits. In such cases, the original deposit will be refunded, however, the Player will not benefit from the bonus-promotion judged to have been abused;
3.1.2 In certain instances where abuse of bonuses on a players accounts is detected, it may result in the players account being closed with immediate effect;
3.1.3 Players found to be abusing promotions may be barred from receiving further promotional offers at any of our Vegas Partner Lounge Casinos;
3.1.4 In the event that the casino deems a Player to have misused a casino account for the exploitation of promotional offers, without ever demonstrating any degree of risk with personal funds or serious intention to play, the redemption of all such promotional offers, including but not limited to sign-up bonuses, will be suspended until such times as the Player demonstrates a purchase history at the casino;
3.1.5 Vegas Partner Lounge casinos contribute to and make use of a shared industry database of promotion abusers and fraudsters. Individuals known from this database will not be eligible for any promotional offers and the casino reserves the right to lock their account and refuse access to the casino;
3.1.6 Information on known promotion abusers may be forwarded to Proc-Cyber Services (PCS), our e-cash partners and may result in such Players being barred from receiving bonuses at any other casino using PCS.
4.1.1 An Inter-account Transfer can only be made between two of your own existing accounts, within the same Casino Group. Inter-account transfer requests must be done in writing.
4.1.2 As a Player at Vegas Partner Lounge, you are not allowed to make an Inter-account Transfer to other accounts that are not registered in the Player's name.
4.1.3 The Player will need to submit full documentation to the Cashier before a money transfer is initiated. Full documentation refers to APRs, Identification documents, Utilities Bill, a copy of the Back and Front of your Credit Card (if applicable). These documents would need to be submitted if they have not previously been submitted.
4.1.4 Vegas Partner Lounge reserves the right to reject any Inter-account Transfer request or to reverse any Inter-account Transfer upon suspicion of a breach of any of the Terms and Conditions.
4.1.5 The player must acknowledge that when requesting an Inter-account Transfer that it is only for the purpose of playing at Vegas Partner Lounge Casinos on an active account.
4.2.1 Cross play is enabled across all Vegas Partner Lounge Casinos.
4.2.2 Through Cross Play, Players may use any existing account number to log in to any other Vegas Partner Lounge casino and experience a different brand's look and feel.
4.2.3 Any bonuses credited while utilizing Cross Play will be based on the account number and casino that you used to log in. E.g.: A Player playing at Casino A using their Casino B account number will receive the advertised Casino B bonus and not that of Casino A. To receive Casino A's bonus, Players are required to register a new account at Casino A.
5.1.1 Please note that Wagering Requirements apply to all of these bonuses. If it seems that there are any discrepancies, all decisions will be at Management's discretion to review the situation on a case-by-case basis. Management's decision will be final.
5.1.2 NOTE: If a Player does not wish to receive a bonus from the casino, the player should inform the support center via email before he makes a purchase.
5.1.3 All one-time offers (Match Bonus, High Roller Bonus, Initial Free Spins) can only be claimed once per Player at a Vegas Partner Lounge casino and cannot claimed again at any other Vegas Partner Lounge casinos unless invited to do so.
5.1.4 The Casino reserves the right to withhold any and all bonuses from certain countries. These countries include Hungary, Romania, Czech Republic, parts of Indonesia and Central Africa.
The Initial Welcome Bonus is a 3-Tier Bonus Package that totals 500 credits in complimentary credits.
It consists of the following:
5.2.1 The Welcome Bonus offer of 3 Deposit Bonuses is valid and must all be claimed within seven (7) days after registration of a new real account.
5.2.2 The Welcome Bonus offer is sequential and can only be claimed in the order illustrated above.
5.2.3 The maximum Bonus is displayed in the table above.
5.2.4 This offer is only valid for the depositor and is not transferable.
5.2.5 Deposit Bonuses are credited automatically to the players account within 5 hours or sooner.
5.2.6 All withdrawals will be subject to an audit by the Casino. The Casino reserves the right to reclaim the Welcome Bonus and any winnings and/or close an account in a situation of obvious abuse or fraud.
5.2.7 The Welcome Bonus offer may not be claimed in conjunction with any other promotions currently offered by Vegas Partner Lounge Casinos and is subject to ongoing review. The casino has the right to change the offer and its terms at any time.
5.2.8 Should a withdrawal be submitted before the Welcome Bonus is credited to the Bonus Account, the bonus will be forfeited.
5.2.9 All Bonuses are subject to minimum wagering requirements.
5.2.10 All Welcome Deposit Bonuses are valid in a players account for 14 days from time of crediting.
Freeplay terms and conditions are available on the Freeplay promotions page of the relevant casino website.
Any promotional Free Spins offer is subject to standard wagering requirements, which is 50 X the winnings resulting from the Free Spins bonus.
5.5.1 To claim, Players need to register at least one credit card or make a successful prior purchase using any banking method before qualifying for a download bonus.
5.5.2 Because NO purchase is required, and the winnings returned could be sizable, the total winnings on all NO-DEPOSIT bonuses are limited to $200/£100/€150 maximum. Should the Player win in excess of $200/£100/€150 the excess will be removed from the Players account before fulfilling the cash-in
5.5.3 Minimum initial bonus wager requirements and minimum cash-in requirements apply.
5.6.1 Weekly special offer bonuses will be subject to the Player activating the bonus (opting in).
5.6.2 Bonuses will only be valid on any/all purchases once the Player has activated and received a confirmation notification that the promotion is active.
5.6.3 Strictly no backdated bonuses will be allowed/ credited. Any purchases made prior to successfully activating the promotion will not qualify for any related purchase match bonuses, regardless of the promotion's valid dates provided.
5.7.1 Bonus abuse is the ability to benefit from a bonus or promotion through the lack of good faith from the Casino gambling policy
5.7.2 In the event that the casino believes there is bonus abuse or attempted bonus abuse the Casino may, at its sole discretion:
- deny, withhold or withdraw from the player any bonus or promotion
- rescind any policy either temporarily or permanently
- terminate player access to the casino and lock the player's account
The Casino will be under no obligation to refund any funds that may be in the player's casino account, other than the original deposit amounts, less the costs incurred by the Casino.
5.7.3 All play will be reviewed for irregular playing patterns before any cashins will be processed. As per the Casino's policy on fair gaming, irregular game play include:
- equal, zero or low margin bets or hedge betting for bonus play-through requirement purposes
- placing single bets equal to, or in excess of 30% or more of the value of the bonus credited until the wagering requirements for that bonus have been met
The Casino reserves the right to withhold any cashins and/or confiscate all winnings should the it be deemed that irregular game play has occurred.
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