Support... You've got ours!

Our Contact Centre is on standby should you need any assistance. We are available 24-hours a day, 7 days a week, 365 days a year and will happily assist you should you have any questions or queries. Because it’s our promise to you to give you the best, if you have any comments about our casino or suggestions, we would love to hear them. You can take your pick from the number of contact options below:

Click here to use our Instant Chat assistance facility. (Please ensure you disable pop-ups to use this service.)

General Queries
Banking and Accounts

To speed up the process, please provide as much information as possible relating to the problem including your name and membership number. When querying a transaction, please supply the amount, date and descriptor of the purchase/cash-in you wish to enquire about.

Language Support

Want email assistance in your own language? See the below email options for tailored support.

 Language Email 

Give us a ring on the below contact numbers. Please make sure that you have your account details on hand so that we can help you speedily.

 Country Toll Free Number 
UK                                           0800-731-4295                         
Canada 1866-5091-828       
Australia 1800-071-076
Germany 0800-181-5917
New Zealand 0800-451-134
Netherlands 0800-022-1327
Switzerland 0800-836-923